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01 Active Listening & Empathy
- VIDEO by
- Andrew and Elizabeth East
Elizabeth takes us through some keys on how to properly engage with and show people who have reached out for help that we care about them and that what they are going through matters. She talks about the importance of giving the person the space to talk and express their emotions through active listening and empathy, using the acronyms LADDER and ROLES.
Andrew and Elizabeth serve on the eldership team of Joshua Generation Church. They also work apostolically into the British Isles and Europe. They have been married since 1985 and have three grown children. Elizabeth is a qualified counsellor and leads Head Strong, a series that equips the saints in counselling and pastoral skills.
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